Business Development Representative
The Role
Bitly is at a pivotal stage of growth as we advance our sales and product-led sales (PLS) motions. We are seeking an experienced Business Development Representative to join our dynamic Sales team. As a Business Development Representative, you’ll be part of one of the most important parts of the Sales process at Bitly: creating a vision of success and optimized outcomes for customers. As part of the job, you’ll leverage data and a consultative approach to proactively outbound prospect into key organizations, uncovering critical business needs, and presenting them with advanced Bitly solutions to generate pipeline for our Sales team. You’ll be speaking with executives from global Fortune 1000 companies and should be energized by initiating conversations with key decision-makers and power users, building knowledge-based product value from industry insights and usage trends, and cultivating pipeline for our team.
This role owns a process that is crucial to Bitly’s business, delivering a seamless bridge between our prospects, vast existing user base, and our Sales team. You’ll become an expert in all things Bitly, contributing to the growth and scale of our paid customer base globally.
If you’re highly inquisitive, detail oriented, data driven, and eager to learn, this is the right Sales role for you!
What You'll Do
Generate new business by prospecting outbound leads through cold outreach
Use outbound selling best practices to identify customer pain points while driving the value of our product
Manage and qualify global leads (via phone, email, SMS, and other creative selling techniques) with the goal of pipeline generation
Leverage data, playbooks, and tools such as LinkedIn Navigator to research and identify prospective accounts for outbound efforts
Conduct consultative meetings, asking open-ended questions that uncover prospect’s pain points and business needs
Effectively convey the value of Bitly through pitching with passion
Successfully manage and overcome prospect objections, proposing relevant solutions that fulfill prospect’s needs
Collaborate with the wider sales and customer success teams to convert your prospects into sales-accepted opportunities and future customers
Generate a healthy pipeline and maintain all stages of the pre-sales lead pipeline in Salesforce and Salesloft
Consistently achieve and exceed activity, pipeline generation, and opportunity conversion quotas
Ensure an excellent customer journey for our prospective customers, from inquiry to meeting with an Account Executive
Become a trusted resource, developing superior relationships with both prospects and internal stakeholders
Who You Are
2-3 years SaaS experience in a customer-facing role, ideally new client development, customer acquisition, or customer conversion
Strong track record of quota attainment and outstanding performance in a customer focused environment
Highly self motivated and detail oriented individual with a positive attitude and strong passion to work in customer facing role
Experience in a high energy, Sales environment that required phone/email/SMS outreach and analyzed performance by measured results. Bonus if experience in a product-led sales motion
Excellent listening and communication skills - both verbal and written
Familiarity with Salesforce or comparable customer relationship management tools
Bonus: Experience with Salesloft, Salesforce, and/or Calendly
US Employee Benefits
Your benefits start on Day 1!
Health & Wellbeing
Inclusive health, dental, and vision plans built to support diverse lifestyles
Employer contribution to HSA plans
Generous paid parental leave
Enhanced support for reproductive health, family planning, and new parents
Robust mental health support and Employee Assistance Program (EAP) with confidential counseling services
Comprehensive well-being benefits including reimbursement program
Flexible PTO policy and company breaks - At Bitly, we believe rest and relaxation are essential for rejuvenating the creative spirit that sets us apart
Inclusion & Belonging
Impactful connections and community building through our Employee Resource Groups
Global DEI programming
Company-sponsored events to connect Bitizens together
Financial
401k with up to 4% employer match, access to financial professionals to offer our employees the opportunity to plan for a strong financial future well beyond their working years
Company Stock Options
Life, Short-term Disability and Long-term Disability options
Flexible workspace support provided, including home office, cell phone and WiFi service reimbursement
Coworking reimbursement for eligible employees
Voluntary Benefits: Pet Insurance, LegalShield, IDShield, Hospitalization, and Accident coverages
Reimbursement for professional development
Eligibility & Closing
US applicants must be currently authorized to work in the United States on a full-time basis.
*** Must live in or be willing to relocate to one of the following states to be eligible for hire: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, New York, New Jersey, North Carolina, Pennsylvania, Texas, Vermont, Virginia, Washington ***
If you are based in California, we encourage you to read this important information for California residents linked here. (https://bitly.is/CPRACandidates)
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