Salarioo

Salary and Benefits: £25,000 - 40,000 (subject to experience) + asset management bonus, excellent pension scheme, private medical insurance, electric vehicle scheme, 38 days holiday incl. Bank Holidays (pro-rated), plus 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more!

Job Type:  Permanent

Reporting To: Back Office Reconciliations Manager

Location: This role will ideally be based in our Telford office, with time spent between home and the office. You can read more about Phoenix Flex here.

Who are we?

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

We have an incredible opportunity to join us here at Phoenix Group as a Back Office Analyst to join our Asset Management Operations team.

The role

The Back Office Analyst will work closely with our third-party suppliers and internal stakeholders to validate and provide complete and accurate investment data for the business.

This is a key role in the team that will support the oversight of the third-party fund accounting and will become the SME for investment asset data and accounting throughout the business systems. You will challenge and determine new processes and procedures, and support business queries and engage in a consistency changing environment.

The Back Office Analyst will be support new data system reconciliations and management information builds with our internal I.T team, whilst liaising with internal stakeholders on their needs, driving automation. You will help support in holding 3rd party suppliers such as the Fund Administrators, Fund Managers and Custodians, accountable to their SLAs.

The Back Office Analyst will also help support a large amount of change within the team including new data systems, new fund managers, new custodians, new fund launches and asset transfers.

Key responsibilities

• Ownership of the daily third-party fund accounting data– Validating the third-party fund accounting investment data to external information, to ensure complete and accurate investment data feeds through to Phoenix internal systems for business decision making. Challenging the third-party fund accountant on any incorrect or late data and holding them accountable to their SLAs. Supporting investigations into any trade differences, incorrect or late data or trades and supporting correction to the root cause with third parties.
• Defining and building reconciliations and controls– Working with I.T to help define, build, test and own new reconciliations and controls to ensure all internal Phoenix investment data systems have complete and accurate information’s for business decision making.
• SME for business queries– To be proactive in responding to and challenging data queries from all areas of the business and from third party suppliers, and investigate and correct root cause of any issues
• Support constant change activity – Help, support, build, test and drive automation on new data system reconciliations and any management information builds with our internal I.T team. As well as support new fund managers, new fund launches and asset transfers.
• Support internal and external relationships–
  • Internal – Front Office, Middle Office, ALM & structuring team, Group Risk, BPA team, Finance and Actuarial, I.T, interal auditors, and Treasury
  • External – Third party suppliers (Fund Administration, Fund Managers and Custodians), External Audit.

What we're looking for

Qualifications (desirable but not essential)

• Accounting qualification
• Investment qualification

Experience (desirable in at least one area)

• Has worked in a Back Office or an Investment Operations function and systems and controls
• Oversight of third-party suppliers, such as fund administration, fund managers and custodians
• Basic knowledge of accounting and investments
• Investigating, correcting, and understanding root causes of reconciliation differences
• Query resolution
• Knowledge of third-party fund administrator and custodian systems
• Experience in an operations environment experiencing a high level of change

Personal Attributes

• Communication and technical skills to interact with internal and external stakeholders
• Ability to share ideas and challenge current processes and controls
• Ability to challenge third party suppliers and hold them accountable to their agreed SLAs
• Proactive and adaptive within a constant changing environment
• Investigations skills throughout many data systems is key

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

 If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix

• Guide for Candidates: www.thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us

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